Emerson Motors Joins Global Leaders at Sigma Six Conference to Advance Automotive Quality Standards

Press Release — January 17, 2020

Detroit, MI — Emerson Motors proudly participated in the 2020 Sigma Six Conference, a pivotal gathering of global automotive manufacturers committed to redefining product efficiency, quality, and customer satisfaction in a rapidly evolving market.

Held in Detroit, the conference brought together key players from North America and China to revisit and reintroduce a modular quality standard originally proposed years ago. With recent downturns in auto sales and shifting consumer expectations, the Sigma Six framework has re-emerged as a strategic blueprint for operational excellence and product resilience.

Emerson’s Commitment to Quality Innovation

Emerson Motors showcased its latest advancements in:

  • Modular vehicle architecture for scalable production

  • Zonal infrastructure and diagnostics to reduce complexity and improve serviceability

  • EMCall performance metrics as a benchmark for customer service responsiveness

  • Persona-driven product design to align engineering with real-world usage patterns

“Sigma Six isn’t just a standard—it’s a mindset,” said President of Emerson Motors. “We’re not just building vehicles; we’re building systems that adapt, learn, and evolve with the voice of the customer.”

Global Collaboration & Strategic Impact

The conference highlighted how manufacturers in Detroit and China are leveraging Sigma Six principles to:

  • Reduce waste and improve yield

  • Accelerate time-to-market for EV and hybrid platforms

  • Enhance customer satisfaction through predictive diagnostics and modular service models

Emerson’s participation reinforces its role as a strategic innovator, committed to future-proofing its operations and contributing to a global standard that benefits both manufacturers and consumers.

Looking Ahead

Emerson plans to integrate Sigma Six principles into its GearCity World simulation suite, enabling real-time benchmarking, scenario planning, and customer modeling across its global operations. This initiative will support:

  • Expansion of the AllPerDrive™ suite in Europe

  • Optimization of EMCall service tiers

  • Strategic alignment of product lines with evolving market demand

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